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Kip Serfozo

Tight Labor Market’s Impact on Foodservice Design
Kip Serfozo
October 13, 2022
Tight Labor Market’s Impact on Foodservice Design

The hospitality industry has been forced to develop creative solutions to offset the tight labor market.  As foodservice design and operations consultants, it is vital that we account for the existing and future labor trends in our designs.  How exactly do we do this?  It starts in the very beginning of the design process. A […]

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The Case for a Ghost Kitchen
Kip Serfozo
March 15, 2021
The Case for a Ghost Kitchen

Ghost kitchens were gaining in popularity before the pandemic.  Now they are even more important; in fact, they have leapt from trending to mainstream in the matter of months instead of years.  Many foodservice operations already have access to a ghost kitchen and just about every operator should consider aligning with one.  That is, of […]

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Foodbots are Here!
Kip Serfozo
January 11, 2021
Foodbots are Here!

What is a foodbot?  In simple terms, it’s a robot that assists foodservice operators to deliver high-quality food and beverage and customer service to guests.  There are kitchen robots that specialize in prep and cooking, and dining room robots that specialize in service aspects.  Sometimes the robots can do both, food prep and serve! This […]

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Be WELL, Stay WELL, Live WELL | The WELL Building Standard and Your Café
Kip Serfozo
October 20, 2020
Be WELL, Stay WELL, Live WELL | The WELL Building Standard and Your Café

Today, public health is on everyone’s mind.  Recent surveys suggest that the public is very concerned with the quality of their indoor environment.  And they should be.  We spend 90% of our day indoors; the safety of our environment is critical.  Workers and the general public only want to go to buildings that are clean, […]

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Innovative Solutions
Kip Serfozo
February 19, 2019
Innovative Solutions

The North American Association of Foodservice Equipment Manufacturers (NAFEM) recently sponsored its trade show showcasing extraordinary new foodservice equipment solutions.  In conjunction with the show, Foodservice Consultants Society International (FCSI) sponsors a conference which, this year, addressed cutting-edge trends and solutions, reflecting today’s society and environmental awareness.    Lots of new equipment products and innovative ideas […]

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What Does A Well Café Look Like?
Kip Serfozo
January 24, 2019
What Does A Well Café Look Like?

Every day we are bombarded by unhealthy food choices. It’s the fine-dining restaurant that serves oversized steaks and it’s the c-store that offers low-cost 32-ounce sodas. It’s the Michelin-star chef who puts too much butter and salt into dishes and it’s the big food companies that advertise cheap processed foods.   Two thirds of Americans are […]

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